Privacy Policy

Last Updated: September 27, 2026

Mississippi Candle Company (“Mississippi Candle Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit mississippicandle.com, make a purchase, contact Customer Service, or otherwise interact with our website and services.

Personal Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with our services, we may collect personal information including:

• Name

• Billing and shipping address

• Email address

• Telephone number

• Payment and transaction information

• Order and purchase history

• Customer Service communications

• IP address

• Browser and device information

• Website activity and interactions

• Cookie and similar tracking information

• Information you voluntarily provide to us

Some information is collected directly from you, while other information may be collected automatically when you use our website.

How We Use Your Information

We may use your personal information to:

• Process and fulfill orders

• Process payments

• Arrange shipping and delivery

• Send order confirmations and shipping updates

• Provide Customer Service

• Manage returns, refunds, replacements, and order issues

• Detect and prevent fraudulent or unauthorized transactions

• Maintain and improve our website and services

• Understand how customers interact with our website

• Communicate with you about products, promotions, and offers when permitted

• Personalize advertising and marketing

• Comply with applicable legal and regulatory requirements

• Protect Mississippi Candle Company, our customers, and our services

Shopify

Our online store is powered by Shopify. Shopify processes certain personal information on our behalf to provide ecommerce and related services.

Shopify may collect and process information about your device, browsing activity, purchases, payment information, and interactions with our store as necessary to provide its services.

For additional information about Shopify's privacy practices, please review Shopify's Privacy Policy.

Service Providers

We may share personal information with companies that help us operate our business and provide services to you.

These may include providers that assist with:

• Ecommerce and website hosting

• Payment processing

• Shipping and fulfillment

• Customer Service

• Email and SMS communications

• Analytics

• Fraud prevention and security

• Advertising and marketing

• Business operations and technology services

These providers may process personal information as necessary to perform services for us.

We may also disclose information when required by law, regulation, subpoena, court order, or other lawful request, or when reasonably necessary to protect our rights, customers, business, or others.

Advertising & Analytics

We may use cookies, pixels, tags, and similar technologies to understand how customers interact with our website, measure website performance, improve our services, and provide or measure advertising.

Information about your interactions with our website may be shared with advertising, analytics, and technology partners as permitted by applicable law and based on your privacy choices.

Depending on where you live, certain advertising activities may be considered “targeted advertising,” “sharing,” or a “sale” of personal information under applicable privacy laws, even when we do not receive money in exchange for the information.

Where required, you may have the right to opt out of these activities.

Cookies

Our website uses cookies and similar technologies.

Cookies can help us:

• Keep your shopping cart functioning

• Remember preferences

• Enable account and checkout features

• Understand website traffic and performance

• Measure marketing and advertising

• Improve your experience on our website

You may be able to control cookies through your browser or the privacy controls provided on our website.

Disabling certain cookies may affect the functionality of some portions of our website.

Communications & Marketing

If you choose to receive marketing communications from us, we may use the contact information you provide to send information about products, promotions, new releases, or other Mississippi Candle Company news.

You may unsubscribe from marketing emails using the unsubscribe option included in those communications.

Additional instructions may be provided for opting out of other forms of marketing communications.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and transaction records, providing Customer Service, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements.

Retention periods may vary depending on the type of information and our legal and operational requirements.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the ability to request:

• Access to certain personal information we maintain about you

• Correction of inaccurate information

• Deletion of certain personal information

• A copy of certain personal information

• Information about how your personal information is used or disclosed

• The ability to opt out of certain targeted advertising, sharing, or sales as defined by applicable law

These rights are subject to applicable exceptions and verification requirements.

You may contact us to submit a privacy request.

Children's Privacy

Our website and products are intended for a general audience and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us improperly, please contact us so we can review the situation and take appropriate action.

Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Third-Party Websites & Services

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal requirements.

When changes are made, we may update the “Last Updated” date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact Mississippi Candle Company.

J Simon LLC DBA Mississippi Candle Company
10660 Swift Church Rd N
Foley, AL 36535
United States
(228) 263-2727